Scan to Park - How to Pay for Parking

What is Scan to Park?

Scan to Park is a web-based payment option that uses a QR code to pay for parking at selected car parks. You can simply scan the QR code displayed at the car park, and you’ll be directed to the payment page for the car park location. 

Why can't I download your app?

The Secure Parking mobile app was decomissioned on 1 November 2026. You can continue to search for car parks and access the latest information, including locations, operating hours and rates on our website.

When should I use Scan to Park?

You should use Scan to Park when you have parked in an available bay and you’re ready to pay for your parking. 

How do I pay using Scan to Park?

Scan to Park is easy to use by following these simple steps:

1. Scan the QR code with your mobile device, this is displayed on signage throughout the car park.
2. Your mobile device will open a webpage.
3. Enter your email address, licence plate number and parking session duration.
4. Choose a payment method (credit card, Apple Pay, or Google Pay).
5. Enter your payment details.
6. Select Pay Now.
7. Once the payment has been processed, your parking session will be active.

How do I use Scan To Park if the car park has a free parking period?

If the car park offers free parking, follow the Scan to Park instructions to start your parking session, then enter your email address and vehicle registration number.   

What happens if I do not pay for parking?

Using Scan to Park verifies that you have an active parking session at the car park.  If you have not paid for parking and your session is not active, you may be issued with a breach notice by the Traffic Monitoring Services who are monitoring the car park regularly.

Do I need to enter personal details to use Scan to Park?

Yes. You will be asked to enter your email address and vehicle registration number if the car park offers a free parking period.  For paid parking, you will also need to provide your payment details. 

Can I extend my parking session?

Yes, you can extend your parking session. 

Can I use Scan to Park multiple times a day?

Yes, you can scan and pay multiple times per day, subject to the Terms and Conditions of the car park (located on the signage at the entrance to the car park). However, if the car park offers a free parking period, it will only be valid once per day and will apply to your first paid session. 

Can I get a refund if I want to leave early?

We do not issue refunds if you end your parking session early. Please carefully review our Terms and Conditions

Can I get a receipt with Scan to Park?

Yes. You can request a tax receipt during the payment process by entering your email address. If you don’t receive your receipt, please check your spam folder.  You can also request a copy by contacting our Customer Experience team.

What is a validation?

A validation allows you to receive a discount or additional free parking hours. This is usually available by arrangement with a local business. 

How do I use my validation?

If you have a validation:

1. Scan the QR code at the car park.
2. Register your parking session.
3. Then, scan the validation QR code to apply the discount or promotion before completing the payment.
4. If you do not apply the validation discount at time of payment, the validation is no longer valid and no refund will be issued. 

When should I scan? At entry or exit?

You should scan once you have parked your car so that you can we have a record that you are in the car park.  

What if I don’t see the parking session page?

Please check the car park opening hours, you will only be able to start a parking session during the car park’s operating hours.