Government and Councils

Customer-focused car park operating services specifically tailored for Government and Council sites

From on-street and off-street parking through to customer support, technology, access control and performance reporting, we help government sites operate efficiently while supporting the needs of residents, workers, visitors and local businesses.

Effective parking management plays an important role in keeping local areas accessible and easy to navigate. For councils and government sites, parking needs to balance community convenience, visitor turnover, permit access, yield management, regulatory requirements and a positive public experience.

We work with public-sector partners to design site-specific operating models that reflect local priorities, from commuter and visitor parking through to civic precincts, community facilities, transport hubs, hospitals, courthouses and mixed-use assets.

Your trusted partner

Times PARKING brings proven experience, operational excellence and fast and friendly customer service to government and council car parks. As part of Park24 Group, one of the world’s largest parking and mobility organisations, we combine global insight with local experience across Australia and New Zealand.

Our approach is built on transparent contract management, strong governance, highly skilled teams, easy to use technology and continuous improvement.

Our services

We provide end-to-end car park operating services that can be tailored to suit individual sites, precincts or broader government parking portfolios.

• Car park management and day-to-day site supervision
• Access control, permit and pass issuing administration
• Parking equipment installation and maintenance
• Fast and friendly 24/7 customer support
• Online booking, payment and purchase solutions
• Traffic flow, wayfinding and entry/exit management
• Parking monitoring and compliance support
• Performance reporting, operational insights and continuous improvement planning

Our operating model

Government parking assets need to operate efficiently while remaining easy to use, financially responsible and responsive to local conditions. Our operating model brings together experienced people, clear procedures, as well as fast and friendly customer support to create reliable day-to-day performance.

We help councils and government agencies improve utilisation, manage demand, maintain access for priority users and support a smooth experience for residents, ratepayers, visitors, employees and local businesses.

Our teams work to agreed service levels and site-specific requirements, helping ensure parking operations are monitored, issues are escalated and resolved appropriately, and improvements are identified over time.

24/7 customer support

Our customer care centre provides fast and friendly service every day of the year and we help resolve customer issues quickly, maintain service continuity and support a seamless experience across your parking asset.

Whether you manage a single car park, a civic precinct or a broader government parking portfolio, Times PARKING can help you deliver reliable, community-focused parking operations that support access, compliance and long-term asset performance.

Talk to one of our government and council car park experts today