Hospitals and Healthcare

Hospital and Healthcare parking solutions that support patients, visitors and staff from the moment they arrive

Times PARKING designs and manages site-specific parking solutions for hospitals, health precincts and medical facilities, helping improve access, availability, customer experience and operational performance.

Car parking plays an important role in the healthcare experience. Patients may be arriving for appointments, visitors may be under time pressure, and staff need reliable access to support patients. We help healthcare partners create safer, simpler and more efficient parking operations that meet the needs of everyone using the car parks.

Partner with a reliable healthcare parking operator

Times PARKING is part of the Park24 Group, one of the world’s largest parking and mobility organisations. This global connection supports our approach to governance, risk mitigation and innovation, while our local experience helps hospitals and health facilities deliver practical, reliable and customer-focused parking services. We manage parking facilities for hospitals, private health providers and medical precincts. Our experience includes supporting complex sites with patients, visitors, staff, contractors, emergency access requirements and high daily turnover.

Our partnership model is transparent, collaborative and focused on continuous improvement. We work with healthcare operators to align parking services with site objectives, patient access needs, workforce requirements and long-term asset performance.

Delivering excellence in healthcare

Times PARKING provides a range of consultancy services that deliver the best outcomes for our health partners. This ensures a proactive partnership with the shared desire for continuous improvement. We achieve solution excellence through extensive design thinking, tailored around your retail customers at the heart of the process.

Our unique approach

We’ll work with you to deliver parking solutions for patients, their visitors and your staff that address their needs. We can provide you with a range of solutions from car park management, access control, traffic movement and parking monitoring that can enhance your visitor’s experience. Through our experience in operating hospital and healthcare facility car parks, we can recommend proven solutions that will ensure the maximisation of your returns and a seamless parking experience for all visitors and staff.

We ensure every member of our hospital teams receive extensive customer service training and understand what is required to represent your health facility and its visitors.

Our customer service team provide a first-class customer experience within integrated operations centres as well as offering cost effective solutions through our 24/7 call centres.

Our operating model

Hospital parking operations require a strategic approach to deliver consistent and efficient services and a premium level of service. Our operating model uses a blend of technology solutions, extensive staff training and operational expertise to achieve the highest utilisation of your car park. This ensures revenue maximisation whilst ensuring spaces are always available for visitors.

Our commitment

Our people are brand ambassadors for your hospital, therefore our recruitment process is critical to the service culture we drive throughout your hospital and our parking facilities. As part of our comprehensive on-boarding, our staff are clear on the requirements of work health and safety, service standards, grooming and all operating procedures and will be aligned to your values.

24/7 customer support

Our customer service centre provides a rapid response and friendly service. We deliver seamless service 24/7 every day of the year. Our customer service staff are passionate about customers and are carefully selected, trained, developed and engaged to deliver to the highest standards of service every time.

Talk to one of our hospital and healthcare car park experts today